This shipping policy governs all order fulfillment and delivery services provided by our online store for both domestic and international customers. All shipping terms take effect once you complete checkout and confirm your order. By placing an order with us, you fully agree to all shipping rules listed below.

All orders undergo standard inventory verification, packaging inspection and fulfillment procedures. Order processing occurs only on standard business days, excluding weekends, national holidays and scheduled store maintenance days. Orders placed after daily processing cutoff hours or during peak sales seasons will be processed on the next available business day, with minor delays possible due to high order volume.

Shipping rates are dynamically calculated at checkout based on your shipping zone, parcel weight, package size and selected shipping service. We offer standard tracked shipping and expedited shipping options to accommodate different delivery speed needs. Eligible orders that meet our site-wide minimum purchase threshold qualify for complimentary standard shipping. We reserve the right to adjust shipping rates and free shipping criteria in response to carrier cost changes and market fluctuations without prior notice.

Estimated delivery times begin after your order is fully processed and dispatched. Domestic standard shipping typically takes 3–7 business days, while expedited domestic shipping takes 1–3 business days. International standard shipping requires 10–16 business days of transit time, and international expedited shipping takes 4–9 business days. All delivery timelines are non-binding estimates. Delays may occur due to carrier operational adjustments, weather conditions, remote location restrictions, customs clearance procedures or other uncontrollable external factors.

Once your package is dispatched, a shipping confirmation email containing your official tracking number and real-time tracking link will be sent to your registered email address. You are responsible for monitoring shipment status and verifying your delivery information prior to checkout. We are not responsible for undeliverable packages, misdeliveries or return shipments caused by incorrect addresses, invalid zip codes or inaccurate contact information provided by customers.

All international shipments are subject to local customs regulations, import laws and tax policies of the destination country. The recipient is solely responsible for all import duties, customs clearance fees, local taxes and any additional administrative charges incurred during customs processing. All such fees are not included in product prices or shipping fees. We assume no liability for package detention, inspection holds, confiscation or delivery failures caused by destination country import rules and customs restrictions.

If your tracking status shows “delivered” but you have not received your package, you must submit a support ticket within 48 hours to initiate a carrier lost parcel investigation. Claims submitted beyond this timeframe will not be reviewed or honored by our store.

We retain the right to update, modify or revise this shipping policy, including shipping coverage, delivery methods, processing rules and rate standards, at any time. All updated terms take immediate effect upon website publication. Your continued use of our store and placement of new orders after updates constitutes full acceptance of the latest shipping policy terms.